FAQs
Driver Detection is a Bluetooth enabled, rechargeable tag that you must carry with you whenever you drive your vehicle. The tracking system fitted to your vehicle will recognise if the tag is present in the vehicle whenever it is moved. If the card is not present, an alert will be generated to the Global Telemetrics Control Centre.
Global Telemetrics will contact you and any approved contacts on the account to confirm the status of your vehicle. Where required, the Global Telemetrics Control Centre will also leave voicemails and send out text messages if we're unable to reach you or your approved contacts. We strongly recommend having more than one contact number registered on your account.
Global Telemetrics will attempt to contact you and any approved contacts on the account to confirm the status of your vehicle.We strongly recommend having more than one contact number registered on your account in the event we're unable to reach the registered driver of the vehicle.
This is dependent on how much the vehicle is driven, however if the card battery has run low, the Global Telemetrics Secure Control Centre will contact you and advise you to charge the card.
Driver Detection utilises a Bluetooth card that you must carry with you whenever you drive your vehicle. Our D-ID system operates instead via your Android/iOS device, removing the need to carry any separate cards with you. For further information on our D-ID System, please visit www.gtpdid.com
If your vehicle is moved without the Driver Detection Card present, the Global Telemetrics Control Centre will contact you to confirm the status of your vehicle. If your vehicle has been stolen, you will need to report this as soon as possible to your local Police and obtain a crime reference or incident number. Once you have these details please call our Control Centre on 0808 1684 999 from the UK or if you are abroad +44 (0) 1530 275 920.
Yes, additional cards are available to purchase directly from your original installing company. If you require further information please call Global Telemetrics on 0800 279 6401 and a member of the team will be happy to help.
Global Telemetrics is recognised as ISO 27001. This ISO certification is for ‘Information Security Management’. For further information regarding ISO 27001 please visit bsigroup.com